Medical Capability Statement

Veteran-Owned | HIPAA-Compliant | Medical & Pharmaceutical Courier Services

ADVance Courier Services, LLC Company Overview.

ADVance Courier Services, LLC is a healthcare-focused medical courier provider delivering secure, reliable, and time-sensitive transportation services for pharmacies, laboratories, clinics, and healthcare organizations. Our operations are structured to support regulated healthcare environments through documented procedures, trained personnel, and quality oversight.

ADVance Courier Services operates with the understanding that medical courier services are a critical extension of patient care and clinical operations.

Core Capabilities

• Medical courier services supporting pharmacies, laboratories, and clinics

• Laboratory specimen transport (routine and STAT)

• Prescription delivery support

• Scheduled routes and on-demand delivery services

• Time-critical healthcare logistics coordination

All services are executed under documented Standard Operating Procedures (SOPs).

Compliance & Quality Framework

ADVance Courier Services maintains a structured compliance and quality framework designed to meet healthcare and institutional buyer expectations, including:

• Documented SOP system governing operations and handling

• Driver onboarding, training, and competency validation

• HIPAA-aware handling and confidentiality practices

• Incident reporting, review, and corrective action processes

• Quality assurance monitoring and management oversight

Our approach emphasizes control, accountability, and operational consistency.

Workforce & Training Controls

Couriers supporting ADVance operations are trained and managed under defined controls, including:

• Initial and ongoing procedural training

• Confidentiality and handling awareness

• Defined supervision and escalation protocols

• Documented training and competency records

Training effectiveness and compliance awareness are reviewed regularly.

Technology & Accountability

ADVance Courier Services utilizes technology-supported dispatch and delivery practices to enhance accountability, including:

• Centralized dispatch coordination

• Delivery status visibility

• Proof-of-delivery documentation

• Chain-of-custody support where required

Technology is used to support service integrity without unnecessary data exposure.

Risk Management & Insurance

ADVance Courier Services maintains an active risk management and insurance posture appropriate to medical courier operations, including:

• Commercial auto liability coverage

• General liability coverage

• Workers’ compensation or equivalent protections

Insurance coverage is reviewed periodically to ensure alignment with operational scope and client requirements.

Service Area & Operations Model

ADVance Courier Services supports healthcare clients across its defined service area with:

• Flexible scheduling and routing

• Escalation support for time-sensitive needs

• Structured client onboarding and route implementation

Operations are designed to scale responsibly while maintaining compliance and service quality.

Engagement Process

Healthcare organizations may engage ADVance Courier Services through a structured onboarding process that includes requirements review, service alignment, and operational kickoff to ensure seamless integration.

Contact Information:

ADVance Courier Services, LLC

Email: info@advancecourierservices.com

Website: www.advancecourierservices.com